If you’ve got a burning question, this is where you’ll probably find the answer. If you don’t just e-mail us at firstname.lastname@example.org or call 07795 460 463.
MY TICKETS HAVEN’T ARRIVED
Your tickets should arrive within 48 hours via email.
If your tickets haven’t arrived please check your spam folder and then contact us by email.
DO YOU DO GROUP BOOKINGS?
The more the merrier! If there’s a group of you coming (10+) get in touch and we’ll do you a discount on the ticket price.
CAN YOU HELP ME WITH A SPECIAL OCCASION?
First off, congratulations! Now that’s out of the way, if you are celebrating a special occasion at Starry Night Cinema do tell us and we’ll try and help you make it extra special.
CAN I BRING THE KIDS?
Children are more than welcome, but please remember all the films carry certificates so we can’t let a 5 year old in to watch Fight Club no matter how little they’ll speak about Fight Club. Children under the age of 2 are allowed in for free.
If an event is cancelled due to wether etc your tickets will be refunded.
ARE THERE TOILETS?
We have all the mod cons! There are toilets at all the screenings including facilities for disabled guests.
IS THERE AN INTERMISSION?
We don’t interrupt the movies with an intermission. There is food, drink and pop corn on sale throughout the movie though and all the stalls face the screen so you won’t miss anything. See each specific event page for a more detailed menu.
WHAT IF IT RAINS?
Rain Smain! If it does rain we’ll be ignoring it and continuing with the movie. If the weather is biblically awful (torrential rain or high winds) and we have to cancel the event, we’ll give you a refund. Keep an eye on the weather forecast and on our Twitter, we update fairly obsessively on the topic of weather.
If we can we will make an early call if the threat of rain seems too bad. All screenings really are subject to weather conditions.
CAN I STILL GET TICKETS TO SOLD OUT MOVIES?
Yes and no! Once the tickets are sold out online, they’re all gone… but we do keep a limited number for the door so if you’re desperate to come/haven’t been organised enough/didn’t know about the screenings if you arrive early you can still get in.
WHAT SHOULD I WEAR?
It’s worth bringing something warm to wear as even the hottest of days do cool in the evening.
WHAT SHOULD I BRING?
There are only three essentials you need: (1) Something to sit on. (2) Something warm just in case. (3) Some good will as occasionally technology plays silly buggers with us, but we always get back on track. Other things that could be handy are torches, lanterns, socks or a waterproof.
WILL THERE BE PARKING?
There is dedicated parking at the Art Gallery.
IS THERE ANY SEATING?
The Art Gallery rents out padded seating for the Amphitheatre. As far as what you can bring to sit on we’d recommend blankets or camping chairs, but if you can carry it, then you can bring it!
WHAT ABOUT A TENT?
It may seem like a brilliant idea but unfortunately it’s a no for tents too. We normally have a limited amount of space and once a tent is up it leaves all the space behind it dead for miles.
CAN I BRING MY SUPER CUTE DOG?
Sorry but dogs (unless they’re a guide dog or hearing dog) aren’t allowed at the screenings. Please don’t send us pictures of cute dogs asking if they can come, we’re weak and could buckle!
WHAT’S THE ACCESSIBILITY LIKE?
The Amphitheatre has wheelchair accessible. If you have any additional needs then please get in touch and let us know how we can help you.
When we’re indoors as we use quite unique locations there are sometimes issues with wheelchair access. Please contact us if you have any questions.
WHAT TIME DO YOU START?
We can only start projecting once the sun goes down, so we’re entirely dependent on the mood of the big ball of fire in the sky as to when we can start. Our screening start times range from 8pm to 9.30pm. We do open are venue from 7pm, catch up with your mates and enjoy a drink or two before the movie starts.
IS THERE ANY FOOD OR DRINK?
On the food front the Art Gallery Cafe will be open serving Hot Dogs, Alcohol, warm and cold beverages and selection of snacks.
A movie isn’t a movie unless you’ve got popcorn and we may have the best popcorn we’ve ever tasted, it’s genuinely lovely.
CAN I BRING A BBQ?
Sorry, but no BBQs.
CAN I HIRE A SCREEN?
Yes contact email@example.com for prices and availability.
DO YOU DO CARER TICKETS?
If you’re the registered carer for someone attending one of our screenings please contact us with the ticket number for the full price ticket and we’ll issue you a free ticket.